Move Manager Privacy Policy

Effective date: October 13, 2026

Move Manager ("Move Manager", "we", "us") is a software service for senior move management companies, made by Moebius Development Solutions, LLC, 103 E. Alexandria Ave., Alexandria, VA 22301. This policy explains what information we collect, how we use it, and the choices you have.

1. Who this policy covers

• Our customers: move management companies and the people who use Move Manager for them (owners, coordinators, crew).
• Our customers' clients: the people and families our customers serve. Our customers enter their information into Move Manager and decide how it is used. For that information, we act on our customer's behalf, and our customer's own privacy practices also apply.

2. Information we collect

Account information. Name, email address, phone number, company name and role, and sign-in details. Sign-in is handled by our authentication provider (Clerk). We don't see or store your password.

Business information you enter. Clients and contacts, move addresses, consultations, assessments, estimates, change orders, schedules, staff and hours, invoices and payment records, notes, and photos or documents you upload.

Payment information.

• Payments your clients make to you are processed by Stripe through your own Stripe account. Card and bank details go to Stripe; we don't store full card or bank account numbers.
• Your subscription to Move Manager is billed through Stripe. We see the plan, billing status, and the last four digits of the card, not the full number.

Email. When you send an estimate, invoice, schedule, or other message from Move Manager, we send it through our email provider (Resend) and keep a record of delivery (sent, delivered, bounced).

Google Calendar information (only if you choose to connect it). See section 4.

Usage and device information. Basic technical information such as browser type, pages visited, and error logs, used to keep the service working and secure.

3. How we use information

• To provide Move Manager: to show, store, and process the information you enter, send the messages you ask us to send, and run the features you use.
• To keep your account secure, and to prevent fraud and abuse.
• To support you when you contact us.
• To bill you for your subscription.
• To improve Move Manager, using usage patterns, never by reading your clients' details for marketing.
• To tell you about important changes and new features. You can opt out of non-essential messages.

We don't sell personal information, and we don't use it for advertising.

4. Google Calendar

Owners can choose to connect their Google Calendar to Move Manager so they can see their own Google events on their Move Manager schedule and avoid double-booking. This is optional and off until you connect it.

What we access. With your permission, Move Manager requests read-only access to your Google Calendar (the calendar.readonly permission). We read the list of your calendars and the events (title, date, and time) in the date range you are viewing. We never create, change, or delete anything in your Google Calendar.

How we use it. Only to show you your own events on your Move Manager schedule, and to let you choose which of your calendars to include. Your Google events are shown only to you. They aren't shown to your coordinators, crew, or anyone else in your company, and they aren't shared with your clients.

What we store. We store your Google account email address, which calendars you chose, and an encrypted access credential (a "refresh token") so we can read your calendar while you are connected. We don't store your event titles, times, or other event details; we read them from Google when your schedule is displayed and keep them only in a short-lived cache (a few minutes) to make pages load faster.

How to stop. Go to Settings → Google Calendar → Disconnect at any time. We then revoke our access at Google and delete the stored credential and your calendar choices. You can also remove Move Manager's access from your Google Account at myaccount.google.com/permissions.

Limited Use. Move Manager's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular, we:

• use Google data only to provide the calendar feature described above, which you can see in the app;
• don't transfer Google data to others, except as needed to provide that feature, to comply with law, or as part of a merger or acquisition with notice to you;
• don't use Google data for advertising, and don't sell it;
• don't allow people to read Google data, unless you ask us to (for example, for support), it's needed for security or to comply with law, or it has been aggregated and anonymized for internal operations;
• don't use Google data to train artificial intelligence or machine-learning models.

5. Service providers we use

We share information with companies that help us run Move Manager, only as needed for them to provide their service to us:

We may also share information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition, or sale of assets (with notice to you).

6. How long we keep information

We keep your information while your account is active. If you cancel, we keep it for 90 days so you can come back or export it, then delete or anonymize it, except where we must keep records for legal, tax, or accounting reasons. Google Calendar credentials are deleted as soon as you disconnect.

7. Security

We use encryption in transit (HTTPS) and at rest, access controls so each company sees only its own data, and limited staff access. No system is perfectly secure; if we learn of a breach affecting your information, we will notify you as required by law.

8. Your choices and rights

• Access, correct, or export your information: most of it you can view and edit in the app; for anything else, email us.
• Delete your account or your company's data: email us.
• Disconnect Google Calendar at any time (section 4).
• Clients of our customers: please contact the move management company you work with; we will help them respond.

Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. Contact us to use them; we won't treat you differently for doing so.

9. Children

Move Manager is a business tool and isn't directed to children under 13 (or under 16 where applicable). We don't knowingly collect their information.

10. Changes to this policy

If we make important changes, we'll update the date above and tell account owners by email or in the app before the changes take effect.

11. Contact us

sales@moebiusdev.com
Moebius Development Solutions, LLC
103 E. Alexandria Ave., Alexandria, VA 22301