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Move Manager Terms of Service

Effective date: October 13, 2026

These Terms of Service ("Terms") are an agreement between you and Moebius Development Solutions, LLC ("Moebius", "we", "us"), the maker of Move Manager. They cover your use of Move Manager, our web application at app.mvmgr.io and related services (the "Service").

If you use the Service for a company, you agree to these Terms for that company, and you confirm you're allowed to. In these Terms, "you" means that company and the people who use the Service for it.

1. The Service

Move Manager helps senior move management companies run their business: clients, consultations, estimates, scheduling, staff and hours, invoices and payments. We may improve, change, or add features over time. If we remove a major feature you rely on, we'll tell you in advance where reasonably possible.

2. Accounts

  • You need an account to use the Service. Keep your sign-in details secure, and tell us right away if you think someone else has accessed your account.
  • The owner of a company account controls it: who is invited, their roles (owner, coordinator, crew), and the company's settings and data.
  • You're responsible for what happens under your account, and for making sure the people you invite follow these Terms.
  • You must be at least 18 to create an account.

3. Free trial, subscription, and payment

  • Free trial. New companies get a 30-day free trial. When it ends, the account is locked until you choose a plan or we agree to extend the trial. Your data isn't deleted when the trial ends; see section 9.
  • Subscription. After the trial, the Service is paid by subscription. The current plans and prices are shown on our website or in the app. Fees are billed in advance, monthly (or as stated for your plan), through our payment provider, Stripe.
  • Changes in price. We'll give you at least 30 days' notice of a price increase. It applies from your next billing period after the notice.
  • Taxes. Prices don't include taxes unless stated; you're responsible for any that apply.
  • Late or failed payment. If a payment fails and isn't fixed within 14 days, we may lock the account until it's paid.
  • Cancelling. You can cancel at any time; your plan stays active until the end of the period you've paid for. Fees already paid aren't refunded, except where the law requires it or we agree otherwise.

4. Your data

  • You own your data. Everything you and your team put into the Service (your clients, moves, estimates, schedules, invoices, files, and so on) belongs to you.
  • You give us permission to use it only to run the Service for you: to store it, show it to the people you allow, send the messages you ask us to send, and support you. How we handle personal information is described in our Privacy Policy.
  • Your clients' information. You're responsible for having the right to enter your clients' personal information into the Service and for using it lawfully, including any notices or consents your clients need.
  • Back-ups. We back up the Service, but please keep your own copies of anything critical (for example, by downloading estimates and invoices).

5. Payments from your clients

If you collect payments from your clients through Move Manager, those payments are processed by Stripe, through your own Stripe account, under Stripe's terms between you and Stripe. We're not a party to those payments and don't hold your funds. You're responsible for your prices, refunds, disputes, and taxes with your clients.

6. Third-party services

Some features connect to services from other companies, such as Stripe (payments), Google Calendar (an optional calendar connection for owners), and email delivery. Your use of those services is also covered by their own terms. We aren't responsible for those services, and we can't guarantee they'll always work with ours.

7. Acceptable use

You agree not to:

  • use the Service for anything illegal, harmful, or fraudulent;
  • send spam or unwanted messages through the Service;
  • upload malware, or try to break into, overload, or disrupt the Service or other customers' accounts;
  • copy, resell, or make a competing product from the Service, or reverse engineer it except where the law allows;
  • share accounts in a way that gets around your plan's user limits.

We may suspend access that breaks these rules, and we'll tell you why when we reasonably can.

8. Our property and feedback

The Service, including its software, design, and content (other than your data), belongs to Moebius. These Terms give you the right to use the Service while your subscription is active; they don't transfer ownership. If you send us ideas or feedback, we may use them to improve the Service without owing you anything.

9. Ending the agreement

  • You can stop using the Service and cancel at any time (section 3).
  • We can end or suspend your access if you seriously break these Terms, don't pay, or if we stop offering the Service. Where we can, we'll give notice first. If we stop offering the Service entirely, we'll give at least 60 days' notice and refund any prepaid fees for the time after it ends.
  • Your data after the account ends. You can export your data, or ask us to, for 90 days after your account ends. After that we may delete it, as described in our Privacy Policy.

10. Pilot and new features

Some features may be marked as early access, pilot, or beta. They're provided to get your feedback, may change or be removed, and may not work perfectly.

11. No warranties

We work hard to keep the Service reliable and accurate, but it's provided "as is" and "as available." To the extent the law allows, we don't promise that it will be uninterrupted, error-free, or fit for a particular purpose. You're responsible for checking estimates, invoices, schedules, and other results before relying on them or sending them to your clients.

12. Limitation of liability

To the extent the law allows:

  • we aren't liable for indirect or consequential losses, such as lost profits, lost revenue, or lost data, even if we knew they were possible; and
  • our total liability for any claim related to the Service is limited to the amount you paid us in the 12 months before the claim.

Some places don't allow these limits, so they may not fully apply to you.

13. Indemnity

You'll defend and cover us against claims from third parties (including your clients) that come from your data, your use of the Service in breach of these Terms, or your dealings with your clients, except where the claim is caused by our own breach of these Terms.

14. Changes to these Terms

We may update these Terms. If a change is important, we'll tell account owners by email or in the app at least 30 days before it takes effect. If you keep using the Service after that, the new Terms apply; if you don't agree, you can cancel before they take effect.

15. General

  • Governing law: these Terms are governed by the laws of VA, USA, and disputes are handled in the courts of Alexandria City, VA, unless the law requires otherwise.
  • Whole agreement: these Terms and the Privacy Policy are the whole agreement between us about the Service.
  • If part of these Terms can't be enforced, the rest still applies. Not enforcing a right right away doesn't mean we give it up.
  • You can't transfer these Terms without our agreement; we may transfer them as part of a merger, acquisition, or sale of our business, with notice to you.

16. Contact

sales@moebiusdev.com
Moebius Development Solutions, LLC
103 E Alexandria Ave., Alexandria, VA 22301